Shipping policy

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.
We do our best to ship orders as quickly as possible, but please note that postal service delays are sometimes outside of our control.

In-State (Washington)
- Standard Shipping: 3–4 business days — $10 for orders under $100
- Free Shipping: Orders $100 or more — 3–4 business days
Rest of the U.S. (Contiguous States outside WA)
- Standard Shipping: 3–4 business days — $14 for orders under $100
- Free Shipping: Orders $100 or more — 3–4 business days
Non-Contiguous U.S. (Alaska, Hawaii, Puerto Rico, Guam)
- Standard Shipping: 3–4 business days — $18 for orders under $150
- Free Shipping: Orders $150 or more — 3–4 business days

Delivery is available for zip codes: 98236, 98260, 98249, and 98253
Free delivery on orders over $50
Deliveries are made Monday–Friday, 10am–4pm. We’ll text you on the day of delivery with your estimated arrival time

Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.
If you haven’t received your order within 3 days of your shipping confirmation email, contact us at erin@elmdesigncandles.com with your name and order number.

Please inspect your order upon arrival. Contact us immediately if items are defective, damaged, or incorrect so we can make it right.

To exchange, return your original item and place a separate order for the replacement